Privacy Policy

Privacy Policy

Effective Date: July 31, 2025

At Sojoon, we value the trust you place in us when you visit our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you browse or make purchases from www.sojoon.com

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, mobile number, email address, billing and shipping address.

• Payment Information: We collect payment details during checkout, which are processed securely by our payment partners (e.g., bKash, Nagad, SSLCommerz).

• Order Details: Purchase history, delivery status, and product preferences.

• Technical Data: IP address, device type, browser version, and cookies to enhance your browsing experience.

2. How We Use Your Information

We use your information to:

• Process orders and deliver products

• Communicate order confirmations and updates

• Provide customer support and promotions

• Improve our website performance and user experience

• Ensure safety, prevent fraud, and comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data with:

• Delivery partners for shipping and tracking

• Payment processors to complete transactions

• Legal or regulatory bodies if required by law

4. Cookies

We use cookies to:

• Remember your preferences

• Personalize your experience

• Analyze website traffic

You can disable cookies through your browser settings, though this may limit some site functionality.

5. Data Security

We take data protection seriously and implement secure technologies (e.g., SSL encryption, secure servers). While we strive to protect your data, no system is 100% secure.

6. Your Rights

You have the right to:

• View or update your personal information

• Request deletion of your account

• Opt out of promotional emails or SMS at any time

To exercise your rights, contact us at info@sojoon.com or call 01811475190.

7. Policy Updates

We may update this policy from time to time. Any changes will be posted here with the updated effective date.